As Chief Consumer Officer for UnitedHealthcare, Tom leads UnitedHealthcare’s enterprise brand strategy, overall consumer experience, and consumer research and analytic efforts to help UnitedHealthcare understand the changing needs of today’s health consumers. He is also responsible for strategies to ensure UnitedHealthcare connects with consumers and enables them to be more engaged in achieving their personal health and wellness goals and outcomes.
In his previous roles as CEO and COO for UnitedHealthcare Medicare & Retirement, Tom was responsible for leading UnitedHealthcare’s largest direct-to-consumer business. Prior to his tenure with UnitedHealthcare, he held leadership positions within the Pharmacy Benefit Management industry at Diversified Pharmaceutical Services and Express Scripts. He began his career working as a clinical pharmacist. This work was enabled by his College of Pharmacy Degree from North Dakota State University.
Tom serves as a Director on the UnitedHeath Foundation Board, committee member and oversight for UnitedHealth Group’s Charitable Giving Committee and has served as campaign chair for the annual Employee Giving Campaign. Tom serves as a Board Director and volunteer for the Special Olympics Minnesota, and is also serving a second elected term on the Parish Council of the Basilica of St Mary, and remains active as a volunteer in his Parish community.